Thursday, May 21, 2009

To go where no company has gone before Part 2: Human vs Vulcans

Decision making in corporate world....qualitative numbers, quantitative feedback, stats, group discussion, opinion leaders feedback, etc..etc. Or is it GI: Gut Instinct. 

The firm understands the first part better and the Industry the second part. So can the two dance together?

First lets see when does the Industry calls upon the Firm:
(a) Ratify an ongoing thought process (Go/No-Go)
(b) Justify a decision already made (Yes/No)
(c) Seek guidance for uncharted waters
(d) Guide planning and project management process
(e) Do the dirty work which the industry does not want to do
(f) JLT: Go to get the consulting budget finished aka keep the relationship allive

These six primary areas can be expanded to many other sub-braches based on whims and fancy of the Industry. However 'food for thought' is it really necessary to enage the Firm?

When a decision is made it does not need to be ratified. Internal teams can go to and squirm the uncharted waters and also do planning for current business. Dirty works can always be done by interns or fresh johnies in the compnay. And after all this...hmmmm does the Industry need a consulting budget?

So where does this take the relationship between the Human and the Vulcan then....

Let me discuss the same in a different light; just remember the last time you were searching for something and despite it been front of you, it cannot be found. Suddenly your friend or sist/bro turns up and finds the thing and you look suddenly stupid. Its in front of you....and you know its there and yet you cannot see it.

The Firm acts in this way, by giving a third eye view which can actually aid and help the Industry to find a way despite been the obivious. The Industry is so tied up in its daily 'Fire Fighting' mode that it does not see either any new smoke nor the extinguisher, despite it been there.

Next time lets move into whorpe speed and see the sucesses of this relationship between the Human and the Vulcan

Sunday, January 25, 2009

To go where no company has gone before Part1



Kirk vs Spock, Spock vs Kirk or

Kirk and Spock


Wikipedia refers management consulting to both the industry of, and the practice of, helping organizations improve their performance, primarily through the analysis of existing business problems and development of plans for improvement.

There are two primary characters in this dominion, the management consultant firms (the “firm”) and the industry they are serving. Or is it the other way around, that industry is serving the management consultants and its firms…..

If one reads the various management jargons and fads one begins to wonder from the industry view point which is best suited for me or if I really do need it. On the other hand from the firm point of view one is for ever searching the Holy Grail, a management practice which will be adopted by different industries, and this practice can be upgraded on to different versions aka, Windows 93,95, 2000, XP, Vista….

What we get here is a tussle, and in this bingos for search for solution and understanding the question who wins? Guess what, no one. Now in order to understand that lets look management consulting and industry in different light.

I was always fascinated by Star Trek (and a Trekkie myself), one always gets into this argument who was the most dynamic character Kirk (the human) or Spock (the Vulcan). While Kirk was a human with all the dynamism and frailty of a human, Spock half human and half Vulcan was always struggling with his Vulcan logical self and the human emotional self. Despite the difference there was a similarity between them, and they were bound with a common cause….”to go where no man has gone before”.

So what does need to do with the firm and the industry?